Do I need to create an account to place an order on the site?TiL
There is no obligation to create an account to order from our site. It’s recommended however as it will allow you to track your order’s progress, see your order history and be kept up to date via email on when products are back in stock.
How do I return or exchange a product?TiL
Products can be returned within the withdrawal period specified in Article L221-28 of the Consumer Code, i.e. 14 days after receipt of the products. You can return your order, at your own expense and in the original packaging, to the following address:
88 avenue des Ternes
75017 – Paris - France
The refund will be made within 30 of our receiving the returned product. Products can only be returned and refunded if they are unopened, unused and undamaged.
Exchanges are not possible.
Can I cancel my order?TiL
No, unfortunately, once your order has been placed it can no longer be canceled.